7jaya's Responsible Play — Your safety is our priority
Enjoy entertainment safely. 7jaya lets you set play limits, take breaks, and get support whenever you need it — at any time, in any situation.
What is responsible play and why does it matter?
Online casino and betting is primarily a form of entertainment. However, for some people it can sometimes lead to addiction or financial problems. 7jaya believes every player is capable of protecting themselves — so we provide you with the right information and tools to play in a healthy and informed way.
Responsible play means knowing your spending limits, not chasing wins recklessly, and keeping the game a source of enjoyment — not a means of income. On the 7jaya platform, you decide how much time and money you spend.
- Play for fun, not as a guaranteed source of income
- Set a budget and stick to it
- Do not place bigger bets to chase losses
- If it feels addictive, take a break immediately
- Never play with borrowed money or funds you need for essentials
- For 21+ only — age verification is mandatory
Our Protection Tools
7jaya has built a number of effective safety features for you, available to use at any time.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once the set limit is reached, no further deposits will be possible — this is the most effective way to prevent overspending.
Spending ControlTime-Out Feature
If you feel you need a few days away, temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible.
Temporary BreakSelf-Exclusion
If you need a longer break, activate self-exclusion. Your account will be fully deactivated for a set period. Simply contact the support team to get this done.
Extended BreakSession Time Limit
Decide in advance how long you will play in one session. When the time is up, an automatic alert will appear. This helps prevent you from spending too much time playing.
Time ManagementReality Check
At set intervals, 7jaya will automatically show you a summary of your session — how long you have played and your total spend. This helps you play with awareness.
AwarenessAge Verification
7jaya may verify your age at registration and at any point thereafter if needed. Accounts belonging to minors are closed immediately. There are no exceptions to this policy.
21+ ProtectionHow to recognise the signs of gambling addiction
Most people play for entertainment and stay in control. However, for some, the habit can gradually turn into a problem. If you notice the signs below, seek help quickly:
- Repeatedly increasing bets to chase losses
- Hiding your gambling from family or friends
- Gambling affecting your work, studies, or relationships
- Playing with borrowed money or money needed for daily essentials
- Repeatedly trying to stop but failing
- Playing to escape stress or loneliness
What to do if you think there is a problem?
If any of the signs above apply to you, do not be afraid — seeking help is not a sign of weakness, it is a sign of courage. 7jaya is always here for you.
Contact us via Live Chat
7jaya's 24/7 live chat support team will help you in Bengali. They can activate limits or self-exclusion on your account.
Send a request by email
Write to [email protected]. Any responsible play request — deposit limit, time-out, or exclusion — will be acted on promptly.
Talk to someone close to you
Open up to family or trusted friends. They will understand your situation and help you make the right decisions.
Seek professional support
Contact a mental health professional or addiction counsellor in Bangladesh. Professional help is the most effective path to overcoming addiction.
Deposit Limits and Withdrawal Information
As part of responsible money management at 7jaya, we follow clear and transparent financial policies. The minimum deposit across all payment methods is ৳300 and the minimum withdrawal is ৳500. These limits protect you from the hassle of excessive small transactions.
Withdrawals are generally processed within 10 to 45 minutes. Fast transactions are ensured across all methods — bKash, Nagad, Rocket, Upay, and bank transfer. If you experience any issue with a transaction, notify our support team right away.
Protecting Minors
7jaya strictly enforces the 21+ age limit. If you think a member of your household — particularly a child or teenager — may be able to access your account, take the following steps:
- Never share your login password with anyone or keep it easy to guess
- Always log out after each session on a shared device
- Disable password saving in your browser
- Use parental control software on devices used by children
- If you notice any suspicious activity, report it immediately to [email protected]
Contact us for support
For any concerns or issues related to play, 7jaya's support team is always ready. Assistance is available in both Bengali and English.
Live Chat
Our trained team is available 24 hours a day, 7 days a week via live chat. Deposit limits, time-outs, or exclusions — any request is actioned within minutes.
Available 24/7Email Support
Write any responsible play request to [email protected]. Self-exclusion and account closure requests are processed on a priority basis.
Priority ServiceTips for healthy and enjoyable play
Set your budget first
Before you start playing, decide how much money you are willing to spend. When that amount is gone, stop for the day — regardless of whether you won or lost.
Take regular breaks
Playing for long stretches without a break reduces focus and decision-making. At least once every hour, get up, walk around, have some tea.
Set a goal
There is no guarantee of winning. Before you play, decide how much you want to win before you stop. Resisting greed is a real skill.
Check your state of mind
Avoid playing when you are angry, frustrated, or under stress. The best decisions are made with a calm mind, and the game is more enjoyable that way.
Play responsibly, enjoy the experience
Everything you need to play safely and within your limits is ready at 7jaya. If you need help, we are always here.